What is the check-in and check-out policy at The Black Swan - The Inn Collection Group?
Check-in is at 15:00 and check-out is at 10:30.
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The Black Swan - The Inn Collection Group, Helmsley
97US$
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Key details
About the Hotel
Market Place,
Helmsley,
United Kingdom,
North Yorkshire
- Steps from Helmsley Castle
Great
8.2
8.7
3.8
4.3
Loved by The Black Swan - The Inn Collection Group guests
"Nice garden to sit in when the sun is shining"
"Lovely dog friendly hotel bang in the centre of this really pretty market town.."
"The beer garden was gorgeous, a great space for relaxing."
Located a mere 1.7 km from Duncombe Park and around a 10-minute ride from Church of St Hilda, the 4-star smoke-free The Black Swan - The Inn Collection Group Helmsley offers a banquet hall suited for a range of needs. Boasting a location fairly close to the medieval helmsley castle, this Helmsley inn offers 57 rooms and a coffee bar onsite.
Location
The hotel is about 65 km from Durham Tees Valley airport and 250 m from such cultural venues as Look Gallery Helmsley. Church Of St Saviour is within 15 minutes' drive of Black Swan - The Inn Collection Group, which is also situated a stone's throw from the Anglican Helmsley All Saints Parish Church.
Guests might as well visit Helmsley Walled Garden, which is merely 0.6 km away. The nearby notable religious buildings include the valley - bound Cistercian Rievaulx Abbey, approximately a 20-minute drive from the accommodation.
You can catch the bus at Helmsley Market Place bus stop, in close proximity to Black Swan - The Inn Collection Group.
Rooms
The rooms at this Helmsley hotel have free wireless internet and a flat-screen TV with satellite channels, along with tea and coffee making equipment for your convenience. An ironing set are featured for guests' comfort. The private bathrooms, fitted with a separate toilet and a shower, also offer hair dryers and bath sheets.
Eat & Drink
The Black Swan - The Inn Collection Group has an Ă la carte restaurant, serving a range of European dishes. Nearby restaurants, including Helmsley Spice is 150 m from the property.
“The Black Swan, now part of The Inn Collection Group, still evokes a sense of Helmsley's hospitality, even with a change in ownership. The historical ambiance, blending Elizabethan, Tudor, and Georgian styles, remains a visual draw. I think the communal spaces encourage the kind of relaxation that makes a countryside visit worthwhile.”
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Select your room type
The Black Swan - The Inn Collection Group offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double or Twin Room
2 persons
220 sq. feetÂ
1 King-size bed
Shower
Heating
room details
Suite Double Room View
2 persons
345 sq. feetÂ
1 King-size bed
Shower
Heating
room details
Cosy Double Room
2 persons
185 sq. feetÂ
1 Double bed
Shower
Heating
room details
Classic Double or Twin Room
2 persons
220 sq. feetÂ
1 King-size bed
Shower
Heating
room details
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Price and Room Availability Calendar
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Facilities
The Black Swan - The Inn Collection Group offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Pets allowed
- 24-hour security
- Luggage storage
- Smoke detectors
- Fire extinguishers
- Key access
Guest Parking
- Electric kettle
Services
- Housekeeping
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Children's menu
Spa & Leisure
- Garden area
Room features
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
The Black Swan offers a delightful selection of dining experiences that highlight the rich flavors of Cumbria. Guests can enjoy meals in charming settings, whether indulging in a hearty breakfast or a romantic dinner under the stars, accompanied by live music and an impressive wine selection.
Restaurant #1
European with vegetarian, gluten-free, and dairy-free options
Ambiance
Family-friendly and traditional atmosphere with a romantic touch, featuring a picturesque Walled Garden for outdoor dining
Key Offerings
A breakfast and brunch menu that celebrates local ingredients, as well as a dinner service showcasing the best of Cumbrian fare. Two private dining rooms are available for special occasions.
Reservation
Reservations recommended for private dining rooms
Open for Breakfast, Brunch, and Dinner
Cygnet Bar
Casual bar with a focus on drinks
Ambiance
Inviting lounge setting with a vibrant atmosphere, often complemented by live music on Saturday nights
Key Offerings
A vast selection of over 200 wines and champagnes, perfect for unwinding after a long day. The bar provides a relaxed environment to savor crafted cocktails.
Reservation
Reservations not needed
Hours vary; open during evening hours
The Black Swan - The Inn Collection Group Location
Market Place,
Helmsley,
United Kingdom,
North Yorkshire
Map view
Market Place,
Helmsley,
United Kingdom,
North Yorkshire
City landmarks
Garden
Helmsley Walled Garden
2100 ft
Park
Duncombe Park
1.0
mi
Zoo
National Centre for Birds of Prey
5200 ft
Museum
Rievaulx Abbey
2.3
mi
Landmark
Rievaulx Terrace and Temples
2.2
mi
Landmark
National Trust
2.2
mi
Church
Ampleforth Abbey
3.2
mi
Church
Church of Saint Oswald
3.1
mi
Church
St Gregory's Minster
4.2
mi
Landmark
The Helmsley Arts Centre
13.1
mi
Landmark
Market Cross
13.1
mi
Nearby
Helmsley Castle Castlegate
helmsley castle
500 ft
Church
Helmsley All Saints Church
600 ft
23 Market Place
William Sissons Gallery
0 ft
20 Castlegate
Look Gallery Helmsley
700 ft
Restaurants
The Black Swan Tearoom
100 ft
Market Place
The Feathers Hotel
500 ft
Market Place
La Trattoria
300 ft
Market Place
The Royal Oak Hotel
200 ft
15 Market Place
Helmsley Spice
500 ft
1 Bridge Street
The Cocoa Tree
600 ft
4 Castlegate
The Beck Tea Room
600 ft
3 Castlegate
Castlegate Cafe
600 ft
12 Castlegate
Explore Helmsley
Explore Helmsley
Helmsley Walled Garden
8 minutes' walk
An exquisite 18th-century garden of diverse plants and flowers, featuring peaceful walking paths and seasonal events.
National Centre for Birds of Prey
19 minutes walking
A conservation center showcasing birds of prey with daily flying displays and interactive experiences for all ages.
Duncombe Park
20 minutes' walk
A majestic 18th-century estate with landscaped gardens and a rich history, perfect for a scenic day out.
Discover the local attractions near The Black Swan - The Inn Collection Group
Seek out notable attractions near Black Swan Helmsley for a rich experience in Helmsley
Great for history enthusiasts and scenic walks:
Helmsley Castle
Ideal for tranquil strolls and garden lovers:
Helmsley Walled Garden
Perfect for outdoor leisure and picnics:
Duncombe Park
Best for historical exploration and nature views:
Rievaulx Abbey
Suited for appreciating architecture and quiet reflection:
Church of Saint Oswald
Well suited for spiritual retreats and peaceful visits:
Ampleforth Abbey
Ideal for art lovers and local exhibitions:
Look Gallery Helmsley
Great for scenic walks with picturesque views:
Rievaulx Terrace and Temples
Best for history buffs and cultural exploration:
St Gregory's Minster
Perfect for enjoying performances and community events:
The Helmsley Arts Centre
The Black Swan Tearoom
1 minute' walk
A charming tearoom serving traditional afternoon teas and light lunches in a cozy atmosphere.
La Trattoria
2 minutes' walk
An Italian eatery known for its delicious pasta dishes and friendly service, perfect for families and couples.
Helmsley Spice
2 minutes' walk
Authentic Indian cuisine with a wide range of dishes to satisfy spicy cravings; vegetarian options available.
The Feathers Hotel
2 minutes' walk
A relaxed venue offering classic British dishes in a historic setting; reservations recommended for busy times.
Discover dining options near The Black Swan - The Inn Collection Group
Enjoy excellent dining options near Black Swan Helmsley that cater to a variety of tastes
Well suited for local cuisine and casual dining:
Helmsley UK
Perfect for relaxing meals in a historic setting:
The Feathers Hotel
Great for hearty pub fare and social gatherings:
The Royal Oak Hotel
Ideal for afternoon tea and light refreshments:
The Beck Tea Room
Suited for coffee lovers and quick bites:
Crema Coffee House
Best for authentic Italian dining in a cozy atmosphere:
La Trattoria
Well suited for creative dishes and vibrant settings:
The Gallery
Perfect for family-friendly meals and relaxed dining:
Gepettos
The Royal Oak Hotel
1 minute' walk
A local pub with a welcoming ambiance, often hosting quiz nights and live music, great for social outings.
Getting around
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-10:00
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel The Black Swan - The Inn Collection Group provides visitors with a free full breakfast.Â
Pets
Pets are allowed on request.
Number of rooms:
57
Property is also known as
the black swan in helmsley
the black swan yorkshire england
black swan hotel helmsley north yorkshire
black swan helmsley north yorkshire
the black swan hotel helmsley north yorkshire
Reviews and Ratings
Feedback about The Black Swan - The Inn Collection Group from previous guests about their experience.
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Pros
Great location
Good breakfast
Good room
Cons
Communication issue
Unwelcoming staff
Guest reviewsbased on 1672 reviews
Harry from United Kingdom
Couple
Cosy Double Room
3 nights in December 2025
|
Reviewed:February 17, 2026
9.0/10
a lovely stay in a charming place
seamless check-inenchanting viewwarm atmosphereengaging staff
I was pleased with the seamless check-in. It felt so cute. the market place view from my room was enchanting, especially with the christmas lights (it was magical). i found the decor to be lovely. the staff was helpful, always smiling and engaging with guests.
I found that the car parking spaces were limited. I had to park a bit down the road.
Location
9/10
the hotel has a perfect location right on the market square. despite its central position, my room was surprisingly quiet, which allowed for restful nights. the convenience made exploring the town easy.
Service
9/10
the staff was incredibly friendly and helpful throughout my stay. they made sure i had all the information i needed about the area. the breakfast service was quick, and the staff were attentive; the hot food was served directly to my table.
0 Helpful
|
Joseph from United Kingdom
Single
Cosy Double Room
3 nights in November 2025
|
Reviewed:February 12, 2026
9.0/10
Good Stay
helpful staffclean roomconvenient locationfree parking
I found staff were helpful and attentive. I really appreciated the room was clean and well kept. The location was convenient, it allowed easy access to local attractions. I was particularly happy they offer free parking, it removed a lot of stress.
The gravel path to the garden is a bit sloped, I feel it could be safer.
Location
9/10
The hotel is near shops, pubs, local parks and restaurants. It is also near local National Park walks, it makes it easy to explore the area. I noticed the pretty village square adds a special charm.
Dining
8/10
The hotel provides a good breakfast with many options. I saw the speed, heat, and quality of the food was great. The atmosphere was pleasant, I thought it added to the dining experience.
Service
10/10
The staff was friendly and helpful during my stay. I observed the reception staff was attentive and provided directions to free street parking. They addressed questions promptly, I was happy with their service.
0 Helpful
|
Alan from United Kingdom
Single
Cosy Double Room
5 nights in November 2025
|
Reviewed:February 05, 2026
7/10
good staffgreat breakfastdusty roomsticky furniture
The breakfast tasted great. The staff made good poached eggs. I would be happy to return to this hotel again.
The hotel room felt dusty. The furniture looked sticky, that surprised me.
0 Helpful
Paul from United Kingdom
Couple
Double or Twin Room
4 nights in November 2025
|
Reviewed:January 29, 2026
9.5/10
Fantastic Stay!
beautiful gardenlovely staffgood breakfastcentral location
I loved the garden. It had beautiful decor and plenty of seating. Staff were very lovely. The food was very nice too. Breakfast included great choices. The quality was good. The location provided easy access to town and the surrounding areas.
The drinks felt ridiculously expensive!
Rooms
9/10
The room was nicely decorated. The bed felt extremely comfortable, ensuring restful nights. The room was very clean. The adequate size provided enough space to move around comfortably.
Service
10/10
The staff was friendly and helpful. They addressed all my requests quickly and efficiently. Their cheerful attitude created a welcoming atmosphere. The attentiveness contributed positively to my overall experience.
Location
10/10
The hotel's location offers great access to walking areas. It is near the town center, allowing for easy exploration of local attractions. This central position simplifies access to nearby shops, restaurants, and points of interest.
Facilities
9/10
The pub is cosy and inviting. I liked the hidden areas throughout the large hotel. Parking was available, although a little confusing at first. The hotel is dog friendly and manages pets well.
0 Helpful
|
Elijah from Israel
Family with children
Family Room Bunks
1 night in November 2025
|
Reviewed:December 06, 2025
5/10
Underwhelming Experience
smooth check-industy roombed hairs
The check-in process was easy and smooth.
The room was dusty and had hairs on the bed, which indicates poor cleaning. This was quite disappointing.
0 Helpful
Tom from United Kingdom
Family with children
Family Room Bunks
1 night in August 2025
|
Reviewed:September 28, 2025
6/10
Decent Location, Issues with Cleanliness
central locationdusty roomsubstandard meal
The location is central, close to local shops.
The room seemed dusty. There was hair on the bed, and the room needed a proper clean. The evening meal was also substandard (my prawn and monkfish curry was swimming in sauce).
0 Helpful
FAQs
About The Black Swan - The Inn Collection Group
Is parking available at The Black Swan - The Inn Collection Group?
Public parking is available on-site for free without reservation.
Which nearby attractions can be visited from The Black Swan - The Inn Collection Group?
Nearby attractions include Helmsley Castle (0.5 km), Rievaulx Abbey (4 km), and Helmsley Walled Garden (0.5 km).
What are the dining options at The Black Swan - The Inn Collection Group?
The restaurant offers an Ă la carte menu featuring European cuisine and there is also a bar/lounge area.
What amenities are available in the rooms at The Black Swan - The Inn Collection Group?
Rooms include a flat-screen TV, private bathroom, tea and coffee facilities, and free Wi-Fi.
How far is The Black Swan - The Inn Collection Group from Durham Tees Valley Airport?
The hotel is located 65 km from Durham Tees Valley Airport.
Are there options for breakfast at The Black Swan - The Inn Collection Group?
Breakfast is available for an additional charge of 12 GBP.
What features does The Black Swan - The Inn Collection Group have for families?
The hotel offers family-sized rooms and a children's menu.
Which languages are spoken by the staff at The Black Swan - The Inn Collection Group?
The staff speaks English.
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